Privacy Policy
Your privacy matters to us at jerthalundrixweb
Introduction and Scope
Welcome to jerthalundrixweb's Privacy Policy. This comprehensive document explains how we collect, use, protect, and share your personal information when you interact with our financial education platform and business growth services. At jerthalundrixweb, we believe transparency builds trust — and that's exactly what we're aiming for here.
This policy applies to all interactions you have with jerthalundrixweb, whether through our website at jerthalundrixweb.sbs, our learning programs, webinars, or any other services we provide. When you use our platform, you're entrusting us with your personal information, and we don't take that responsibility lightly.
Important Note: By using our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you don't agree with these practices, please discontinue use of our services.
Information We Collect
We collect information in several ways to provide you with the best possible experience on our platform. Here's what we gather and why:
Personal Information You Provide
Information We Collect Automatically
Information from Third Parties
Sometimes we receive information about you from other sources, such as social media platforms when you connect your accounts, payment processors for transaction verification, or educational partners who refer you to our programs. We only use this information in ways that are consistent with this privacy policy.
How We Use Your Information
Your information helps us deliver personalized, effective financial education and business growth services. Here's how we put your data to work:
| Purpose | How We Use Your Data |
|---|---|
| Service Delivery | Provide access to courses, webinars, and educational materials tailored to your needs |
| Communication | Send course updates, program notifications, and respond to your inquiries |
| Personalization | Customize content recommendations based on your learning progress and interests |
| Payment Processing | Process transactions securely and maintain billing records |
| Platform Improvement | Analyze usage patterns to enhance our services and develop new features |
We also use your information to comply with legal obligations, protect our rights and the rights of other users, and ensure the security of our platform. All data processing is done with appropriate safeguards and in accordance with applicable privacy laws.
Information Sharing and Disclosure
We respect your privacy and don't sell your personal information to third parties. However, there are specific circumstances where we may share your information:
Service Providers
We work with trusted third-party service providers who help us deliver our services. These include payment processors, email service providers, cloud storage companies, and analytics platforms. These providers only receive the information necessary to perform their services and are contractually bound to protect your data.
Legal Requirements
We may disclose your information if required by law, court order, or government request. We'll also share information if we believe it's necessary to protect our rights, investigate fraud, or ensure the safety of our users.
Business Transfers
In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity. We'll notify you of any such change and ensure your privacy rights are protected throughout the process.
Your Control: You can always opt out of marketing communications and limit how we share your information for promotional purposes. Your privacy preferences are respected and can be updated at any time.
Your Privacy Rights
You have significant control over your personal information. Here are the rights you can exercise:
Access Your Data
Request a copy of all personal information we hold about you, including how we use it and who we share it with.
Correct Information
Update or correct any inaccurate or incomplete personal information in your account.
Delete Your Data
Request deletion of your personal information, subject to legal and contractual obligations.
Portability
Receive your personal information in a structured, commonly used format for transfer to another service.
Opt-Out
Withdraw consent for marketing communications and certain data processing activities.
Restrict Processing
Limit how we process your information while maintaining your account access.
To exercise any of these rights, contact us using the information provided at the bottom of this policy. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.
Data Security and Protection
Protecting your personal information is a top priority. We use industry-standard security measures to safeguard your data:
Technical Safeguards
Administrative Safeguards
While we implement robust security measures, no system is completely secure. We encourage you to use strong passwords, keep your login credentials confidential, and notify us immediately if you suspect any unauthorized access to your account.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Here's our approach to data retention:
Retention Periods
Deletion Process
When retention periods expire or you request deletion, we permanently remove your information from our active systems. Some data may remain in backup systems for up to 90 days before final deletion. We cannot delete information that we're legally required to retain.
International Data Transfers
Our services may involve transferring your information to servers located outside Malaysia. When this occurs, we ensure appropriate safeguards are in place to protect your privacy rights:
If you have concerns about international data transfers, please contact us to discuss your specific situation and available options.
Children's Privacy
Our services are designed for adults and we don't knowingly collect personal information from children under 18. If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete that information.
If we discover that we've collected information from a child under 18, we'll delete it promptly and take steps to prevent similar collection in the future.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform. These small files help us remember your preferences, analyze site usage, and provide personalized content.
Types of Cookies We Use
You can control cookies through your browser settings, but disabling certain cookies may affect your ability to use some features of our platform.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you by:
We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after changes become effective indicates your acceptance of the updated policy.
Questions or Concerns?
If you have questions about this Privacy Policy or our data practices, we're here to help.
Email: info@jerthalundrixweb.sbs
Phone: +60380230555
Address: Lot 23, Blok 9, Tingkat 2, Batu 4, Bandar Prima, 90000 Sandakan, Sabah, Malaysia
We'll respond to your inquiry within 48 hours and work with you to resolve any privacy concerns.